Journal of African Development

Banks constitute the foundation of any nation, they ought to make the biggest possible contribution to the growth of the economy. Indian banking sector which is undergoing tremendous economic and technological innovations. The largest industry in India is banking, which is essential to the country's economy. Like many other industries, the banking sector relies a lot on the performance of its employees. However, employee performance is not just a matter of skills and abilities; it is also influenced by their level of career happiness. Strategic growth of any organisation determines the capabilities of its personnel, which in turn determines the organization's ability to advance strategically. The banking services' most valuable resource is its people, so management must invest heavily to maintain their satisfaction. Employee satisfaction increases productivity and reduces stress at work, which helps the company become more effective.

Employees are the main drivers of banking services' productivity and profitability in the current competitive environment brought about by technological advancements. Both work satisfaction and job satisfaction are indicated by the degree of happiness that employees experience at work. 

The constructs of work, job, and happiness were identified in this study using statistical methods. Through work, job, and happiness components for banking services, the study sought to ascertain how banks may foster workplace happiness that raises levels of satisfaction..